Privacy Policy

Effective Date: 16 October 2024

At Labhham-Salon Slot ("we," "us," or "our"), we take your privacy seriously. This Privacy Policy describes how we collect, use, and share information about you when you use our mobile application ("Salon Slot" or the "App"). By downloading, accessing, or using the App, you agree to the terms of this Privacy Policy.

1. Information We Collect

1.1 Personal Information

We collect personal information that you provide to us directly, including:

Name, email address, and phone number (when creating accounts or profiles).
Payment details for processing transactions (handled securely by third-party payment providers).
Stylist profile information such as your qualifications and portfolio (for salon owners and stylists).

1.2 Automatically Collected Information

When you use the App, certain information is collected automatically:

Device Information: Including device type, operating system, and unique device identifiers.
Log Data: Usage information such as access times, pages viewed, and actions within the App.
Location Data: If you allow it, we may collect and use your device’s precise location for booking services near you.

2. How We Use Your Information

We use the information we collect for the following purposes:

To facilitate booking appointments between clients and stylists.
To manage accounts and profiles, including creating, updating, and personalizing them.
To process payments through secure third-party processors.
To send automated reminders and notifications regarding appointments.
To improve our services by analyzing usage data and preferences.
To provide customer support and respond to inquiries.
To send promotional content (if you’ve opted in to receive marketing communications).

3. Information Sharing

We do not sell your personal information. We may share your information in the following circumstances:

With Service Providers: To process payments, send communications, and provide customer support.
With Business Partners: To integrate third-party services (e.g., payment gateways, review systems).
For Legal Reasons: To comply with applicable laws, regulations, or legal requests.

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

6. Your Privacy Rights

6.1 Access and Control

You have the right to:

Access, correct, or delete your personal information.
Restrict or object to our use of your personal information.
Withdraw consent for us to process your personal data.

To exercise these rights, contact us at [support email].

6.2 Opt-Out of Marketing

You can opt-out of receiving marketing communications by following the instructions in those messages or by contacting us at [support email].

7. Third-Party Links and Services

The App may contain links to third-party websites and services. We are not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies before providing any information.

8. Children's Privacy

Our App is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will delete it promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you through the App or via email. Your continued use of the App after the changes take effect constitutes your acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:

Surfit Telecom Private Limited
127,Lodha Complex,Court Chauraha
support@labhham.com
+918949920108